Garage Door Repair Reviews in Henderson Area, KY (Updated August 2026)

I suffered an unexpected main spring failure, and had to find a local repair crew for the first time. I chose Precision Door because of their outstanding customer reviews - and I was not disappointed. The repair scheduled worked with my other schedules, and the Techs arrived on time. After the initial site inspection, we agreed that the door needed more than just a new spring. The door was probably 10 years old, and I couldn't find any service logs from the original owners, so it also needed new rollers and cables. The other door (having no issues) showed that the rollers were also getting worn out, so I added that to the service request. Eric and his assistant were friendly, provided 2 quotes to choose from ("must haves" and "will possibly need in the future"), and finished the agreed repairs very quickly... even though I may have slowed them down with conversation. I tend to recommend and revisit companies that not only do a great job at a reasonable price, but also leave me feeling like I met great people. Precision Garage Door fits those requirements and, if I could, I'd give them MORE than 5 Stars on a scale of 1-5.

- Rich S

Have been familiar with Precision for many years. They replaced our garage door way back 30ish yrs ago. I didn’t hesitate to call them for another more difficult replacement this past year. They came up with a plan, implemented it, and have backed their work promptly when I’ve had an issue. Bill have been working on it from the beginning. He is friendly, courteous, and reassuring. I appreciate knowing he will help fix whatever comes up without making this 75 yr old Gramma feel incompetent!

- Bonnie Rupsch

My technicians Eric and Bailey did an awesome job! They arrived on time, were polite and professional, and did an awesome job installing my new door! They tried opening and closing the door many times, ensuring the garage door opener worked correctly without stopping. Honestly, my prior door never opened as smoothly as the one they installed today! I appreciate the professional, friendly service and will use them for future garage door projects!

- Chris Meeks

Jarron was super nice. He called to ask if he could come early and even asked if I wanted anything to drink from the gas station. He installed 2 new garage doror opener units. He was quick & organized. The units are so quiet & I’m excited about having an app to open the doors! Thank you Precision Garage Doors!!

- Shanna Bryant

Called to compare prices and after meeting Jarron he was very polite and knowledgeable. He verified the door could be repaired and not replaced. He done a great job. Was on time and called ahead of time

- Shane Meadows

Thank you so much for the fast service. It is very much appreciated.

- Frances Cornelius

We love Eric Fulkerson and trust his opinion. He is excellent!

- Jama Wells

Jarron was kind and professional.He explained everything to me to be able to make the best decision.They we’re even able to come the day I called and fixed it that day also.Thank you very much .God bless you all.

- Kim Duncan

Thank you so much. The new torsion spring system that Jarron installed will keep your door running smoothly for a long time.

Jarron did a great job. Was super fast getting there and extremely helpful explaining everything. Will do business with y’all again!

- David Gentry

Thanks for the feedback. We really appreciate it!